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2. The National Clinical Assessment Authority:

A New Watchdog for Patient Protection

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Is  this the INDEPENDENT STATUTORY AUTHORITY [ISI] for which SIN has been campaigning for two years? We believe SIN  has been completely vindicated! We  believe it is only because of pressure being maintained by  SIN and other patient support groups that improvements  are beginning to occur  which should result in better protection for the patient.
A new agency which  will have the powers to suspend and dismiss dangerous doctors should be in operation by April. This Agency  has been created to restore the public faith in the medical profession.The Sunday Telegraph, dated 7th January 2001, outlined the powers of this new Agency, which will be involved with monitoring both GPs and hospital doctors.
  • It will monitor standards and identify doctors suspected of negligence or of deliberately harming patients.
  • doctors who come under investigation will be suspended immediately 
  • those found to be dangerous will  be banned from working in the NHS
  • the Authority will supplant the discredited GMC as the main guardian of patient safety, although  the GMC will retain the formal right to strike off doctors.
  • the  new Authority  will investigate any doctor whose annual appraisal exposes serious weaknesses
  • It will also carry out checks on those who are found to be deficient during hospital  clincial audit 
  • the Commission of Health Improvements  (CHI) , the new hospital inspection service, can refer doctors to this new Authority
  • complaints by patients will be investigated
  • the Authority will use a new a new national data base to monitor death rates and "clinical near-misses" - incidents in which treatment goes badly wrong through malice or incompetence.
  • there will be a rapid appeals process as a safeguard for doctors.
SIN will be following with interest this new Agency. On the surface it looks very promising. Intelligent lay people, with high integrity, should be part of the team responsible for running it, and preferably there should be representation from damaged patients. One of the most most promising aspects is that complaints coming directly from patients will be investigated. It is most important that  patients will be able to present their evidence to impartial panels and that statements from patients should receive the same credibility and respect as those from the health professional or the NHS administrator.
 

LORD WOOLF'S INAUGURAL LECTURE AT 
UNIVERSITY COLLEGE, LONDON,
WEDNESDAY, 17th. JANUARY 2001
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Our Comments

SIN congratulates Lord Woolf on his  review of the English Courts' treatment of medical  litigation. Iatrogenic  patients  may now hope for more justice.

At SIN's launching Conference on 25th September 1999, the serious weaknesses of the 1957 Bolam Test and the Sidaway judgement were highlighted and discussed by delegates. The major route in Britain for obtaining compensation for medical damage has been through the courts, and  both the Bolam test and the Sidaway judgement have been instrumental in thwarting successful claims by ambiguous and perverse interpretations of these judgements. SIN was the first group which had the courage to make public the fact that damaged patients could be denied medical care - a point conceded by Lord Woolf.
In SIN's Paper, entitled "The Patient's Voice For Equity" submitted to the Bristol Inquiry  2nd July, 2000  the Bolam Test was criticised because in our view  "it covers a multitude of sins"  see page 8 Section 6.2 

 "The test is the  standard of the ordinary skilled man exercising and professing to have that special skill. A man may not possess the highest skill at the risk of being found negligent. It is well established law that it is sufficient if he exercises the ordinary skill of an ordinary competent man exercising that particular art.".

SIN is delighted to read that Lord Woolf, in his lecture has exposed the weaknesses of the Bolam and Sidaway  judgements and their irrelevance in today's climate of public awareness and the developing of greater equality in the doctor /patient partnership, and he warns that the medical profession will no longer be treated with "excessive deference in the courts", which it has enjoyed to date. 

Following is SIN's understanding of some of the main points:

Reasons for excessive deference:

  • for too long both the public and the courts have "extended to the medical profession ......the presumption of beneficence".
  • there has been a reluctance on the part of the courts to question the expertise and quality of any honourable professional, including both doctors and lawyers, which would ultimately result in a judgement of negligence.
  • difficulty for damaged patients in finding reliable medical  expert witnesses to speak out against colleagues.[already exposed by SIN]
  • the need of the courts to contain the costs of successful claims against the NHS to prevent similar excessive litigation prevalent in the US
Causes for change:
  • A realisation that the courts have treated doctors and the health service with undue deference and leniency
  • Only 17% of medical litigation cases are successful in England. The courts are increasingly conscious of difficulties of bona fide claimants in successfully establishing claims.  [already exposed by SIN]
  • Increasing awareness of patients' rights and public expectations.
  • " Automatic presumption of beneficence" has been dented by a series of well publicised scandals resulting in deterioration of confidence in the profession.
  • " Our courts were aware that courts at the highest level of other Commonwealth jurisdictions , particularly Canada and Australia were rejecting the approach of the English courts . They were subjecting the actions of the medical profession to a closer scrutiny than the English courts, yet this was not obviously followed by such an excessively litigious culture as is to be found in the USA".
  • The NHS lawyers have defended all claims to excess - regardless of their legitimacy,  incurring huge insurance and litigation costs. " The scale of litigation indicated that the Health Service did not give sufficient priority to avoiding medical mishaps and treating patients justly when mishaps occurred. It was clear to the courts that the hospitals and the medical profession could not be relied on to resolve patients' justified complaints". [exposed by SIN] 
  • Medical technology and knowledge are advancing rapidly and are  raising points of law regarding  fundamental ethical issues hitherto unexplored.
  • The final influence in the change was the incorporation into English domestic law of the European Convention of Human Rights in October 2000.
Weaknesses of the Bolam & the Sidaway  Tests:
  • Over the last decade courts in Canada and Australia have greatly modified their  interpretation of the Bolam and the Sidaway tests recognising the illogicality and injustice inherent in these rulings.
  • In  England the Bolam Test has meant that so long as a body of opinion can be produced in court  to uphold the defence, the Judge is not obliged to differentiate between the quality of the two sets of clinical opinions. [ see the Bolitho v City of Hackney Health Authority].
  • However, in Canada common sense prevails and the Law maintains that a body of medical opinion must be logically sustainable . Coyne J's argument in the Supreme Canadian Court explains the necessity for this approach for otherwise if any body of medical opinion were to be  accepted without scrutiny, health professionals " .....could legislate themselves out of liability for negligence to the public  by adopting or continuing what was an obviously negligent practice............"[ SIN asks : Is this not  the scenario which has prevailed in the English courts  since the Bolam judgement in 1957?]
  • The Canadian courts also respect the layman's opinion and his ability to evaluate certain aspects of the case.
  • The 1985 Sidaway judgement -  involving the extent of a doctor's duty to inform the patient of the inherent risks of a proposed treatment  - exacerbated the consequences of the iniquitous interpretations of the Bolam Test. 
  • The courts in England have until now adopted what appears to be an incredibly paternalistic attitude which Lord Woolf suggests  has come to mean " that patients are entitled to know only what their doctor thinks they should".
  • Both Canada and Australia have a much more patient orientated view towards informed consent.
  • In Canada doctors are under a duty to provide patients with all relevant information relating to their health care, surgical or otherwise together with the consequences of no medical intervention.
  • In Australia the amount of information to be revealed is governed by the interest shown by an individual patient in their medical condition.
Summary

SIN also welcomes  Lord Browne-Wilkinson's exposure of the flaws of the Bolam Test following the judgement of the Bolitho  v  City of Hackney Health Authority 

  • He said that a court is not bound to hold that a..."doctor escapes liability for negligent treatment or diagnosis just because he leads evidence from a number of medical experts who are genuinely of the opinion that the defendants treatment or diagnosis  accorded with sound medical practice ....."
  • Lord Woolf said that he [Lord Browne-Wilkinson] inferred that  " in rare cases it would be negligent to act in accordance with professional opinion which 'is not capable of withstanding logical analysis'." 
  • Lord Woolf believes that :"A new culture is required. A culture where if a patient unfortunately had an unsatisfactory outcome the medical carers were able to sympathise with the patient. They needed to recognise that because patients felt that they had been a victim of medical malpractice,  this did not justify withdrawing treatment. It meant that those who had a responsibility for treating the patient were under a particular duty to achieve the best result possible for the patient".
SIN's comments on  Lord Woolf's speech:
Iatrogenic patients have for long suspected that the  legal system has been deliberately or otherwise "rigged" in favour of the medical profession and Lord Woolf's speech  appears to have summarised the main causes of this medical bias.
  • undue deference to the medical profession.
  • The courts persistent assumption of beneficence
  • The prolonged reluctance (43 yrs) to reassess the original interpretation of the Bolam Test and the subsequent Sidaway ruling. Jointly these judgements have, made the success of bona fide medical legal cases extremely unlikely. 
  • The need, above all, to contain the costs of compensation claims for the NHS (although litigation costs have soared).
Unfortunately no one considered the consequences:
  • If the medical profession and hospital administrators know that the courts will almost always find in their favour, then a decline in standards for patients was inevitable. 
  • There has been total denial, at all levels in the health care system, of the effect of this unwholesome and unjust state of affairs has had on the iatrogenic patient and relatives. 
  • NO ONE SHOULD UNDERESTIMATE THE TRAUMA AND DISTRESS OF BEING DENIED JUSTICE AND THE TRUTH ABOUT THE DEATH OF A LOVED ONE OR A  MEDICAL CONDITION. 
In addition, and which is now conceded by Lord Woolf,:
  • many iatrogenic patients have to suffer the fearful effects of being denied appropriate specialist care 
  • Which ruins quality of life and carries with it a potential life threatening risk
  • THIS EFFECTIVELY AMOUNTS TO DENYING US OUR BASIC RIGHTS TO MANDATORY HEALTH CARE.
Lord Woolf acknowledges that changes are imperative:
  • the implementation of the European Human Rights Act ( October 2000).
  • However, SIN believes that homage should be paid to, and credit given to the pressure for change which has been exerted by all those courageous, iatrogenic patients and their families who have been drawing attention to this wholly unacceptable state of affairs  for many years. 
  • Quarry House NHS, Leeds, Richmond House NHS, London, and the GMC  have been swamped by "tons" of paper as whistle-blowing patients  alerted  the authorities to  low standards in the NHS.
It is shameful that English courts have  for so long  endorsed  a culture which has resulted in the inhuman treatment of some of our most vulnerable citizens.
  • We  agree with Lord Woolf's call for a change of culture.
  • SIN has already expressed it's views on this matter , please refer to our concluding para 11.8  page 15 of our paper " The Patient's Voice For Equity" : (9th June,2000 ):
" Damage is not always due to technical "negligence". Irrespective of the cause of the iatrogenic damage the patient has a right to the truth and should be compensated appropriately for any permanent injury sustained without having to resort to legal action. This solution would transform the culture of denial and cover-up to one of openness and accountability . An equal partnership with the medical profession with the patient's integrity respected will only be achieved when patients have access to truthful and relevant information; control over their medical records; access to mechanisms of impartial accountability which function; the myth of clinical infallibility exploded; the end to professional allegiance and direct access to the policy makers". 

         To read Lord Woolf's lecture in full contact : www.thetimes.co.uk


 
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